PROGRAM COORDINATOR (Full-time)

Position Summary
The Program Coordinator oversees the activities of the Small Things Market food pantry and the House of Hope pantry and kitchen. Duties include ordering food for distribution and meal prep, tracking guests’ data using Food Bank Manager, managing staff/volunteers, and daily activities onsite at both locations, as well as connecting guests to resources in the community.

Essential Duties and Responsibilities

• Check and order Market and House of Hope inventory each week

• Receive deliveries and stock pantry shelves

• Track guests using Food Bank Manager

• Assist guests with shopping for groceries in the pantry

• Prepare boxed meals at the House of Hope kitchen

• Refer individuals to community resources according to their needs

• Oversee staff and volunteers on site

• Other administrative duties as needed

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bilingual English and Spanish

• Social service knowledge/background

• Customer service skills: friendly and personable

• Organized and able to multitask

• Comfortable using technology

• Nutrition/food/cooking experience is a plus

• Familiarity with the Fairhill and Hunting Park neighborhoods and Caribbean culture is a plus

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is continuously standing during the entire shift. The employee frequently is required to use hands or fingers and handle or feel objects, tools, or controls. The employee is frequently required to walk, sit, stoop, bend, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is frequently required to wash hands. The employee will occasionally encounter hazards, including slipping and tripping. The noise level in the work environment is usually moderate to high.