Join our Team!
OPERATIONS COORDINATOR (Full-Time)
Position Summary
The Operations Coordinator will be responsible for ordering, receiving, and stocking of shelves, and distribution for all Small Things Markets. This position will generally work Tuesday-Saturday.
Operations & Logistics for all Market Locations
Implement program structures, policies, and procedures
Places and manages food ordering
Coordinate food deliveries
Receiving, inventory, and stocking
Update menus for HOH and Emmanuel
Assist with logistics for special events
Data tracking and reporting
Coordinate with warehouse and logistics teams to optimize food deliveries
Facility Maintenance and Compliance
Building and kitchen maintenance
Coordinate trash removal and cleaning of all market locations
Ensure compliance with food safety regulations and reporting requirements
Order/purchase supplies
Supervise Programs Associates, Interns, and volunteers
Supervise paid staff in unloading, receiving, and stocking of shelves
Regarding New Leash on Life interns:
Verify timesheets
Communicate with New Leash supervisors as needed
Supervise volunteers in the unloading and distribution of food
Ensure volunteers, interns, and staff follow Small Things policies and safety best practices
Minimum Qualifications (Knowledge, Skills, and Abilities)
Bilingual English and Spanish
Social Service Knowledge/Background
Customer Service Skills: Friendly and Personable
Organized and Able to Multitask
Comfortable using Technology
Nutrition/Food/Cooking Experience is a Plus
Familiarity with the Fairhill and Hunting Park Neighborhoods is a Plus
If interested, please apply by sending your resume and cover letter to teams@smallthingsphilly.org.
PROGRAM ASSOCIATE (CENTER CITY) - SATURDAYS ONLY
Position Summary
A great opportunity for someone who has volunteered with Small Things and is hoping to get more involved, the Program Associate will be responsible for assisting in the operations at Emmanuel and the full-choice groery style pantry located in Center City. This role is responsible for: cooking meals; supporting grocery distribution; receiving and unloading deliveries; stocking and restocking shelves; shopping with guests; assisting with check in and check out; cleaning and managing trash & cardboard; assisting with other programming as needed.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Supporting grocery distribution at Emmanuel in Center City.
Receiving and processing deliveries of food products; storing food according to food safety best practices
Stocking and replenishing products; monitoring floor stock levels
Assisting in display maintenance and store’s housekeeping
Welcoming guests personally using enthusiastic words, tone, and body language
Shopping through the Market one-on-one with guests; ensuring that guests follow the point & limit system
Ensuring all food is weighed and recorded before it leaves the Market
Accurately maintaining a record of transactions
Working as a team to maintain an effective atmosphere and efficient service
Directing volunteers and interns as needed
Assisting with line management and crowd control
Maintaining a clean and tidy environment in the Market and facilities
Processing trash, compost, and cardboard
Minimum Qualifications (Knowledge, Skills, and Abilities)
Excellent communication & customer service skills
Prior retail, customer service, or community engagement experience preferred
Basic computer skills, mathematical, and reading/writing skills
Organizational skills
Ability to work in a fast-paced environment
If interested, please apply by sending your resume and cover letter to teams@smallthingsphilly.org.
PROGRAM ASSOCIATE (HOUSE OF HOPE)
SATURDAYS ONLY
Position Summary
A great opportunity for someone who has volunteered with Small Things and is hoping to get more involved, the Program Associate will be responsible for assisting in the operations at House of Hope located in the Hunting Park section of Philadelphia and the full-choice food pantry in the Fairhill neighborhood of Northeast Philadelphia.
This role is responsible for: cooking meals; supporting grocery distribution; receiving and unloading deliveries; stocking and restocking shelves; shopping with guests; assisting with check in and check out; cleaning and managing trash & cardboard; assisting with other programming as needed. This role is only on Saturdays.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Supporting grocery distribution at House of Hope
Receiving and processing deliveries of food products; storing food according to food safety best practices
Stocking and replenishing products; monitoring floor stock levels
Assisting in display maintenance and store’s housekeeping
Welcoming guests personally using enthusiastic words, tone, and body language
Shopping through the Market one-on-one with guests; ensuring that guests follow the point & limit system
Ensuring all food is weighed and recorded before it leaves the Market
Accurately maintaining a record of transactions
Working as a team to maintain an effective atmosphere and efficient service
Directing volunteers and interns as needed
Assisting with line management and crowd control
Maintaining a clean and tidy environment in the Market and facilities
Processing trash, compost, and cardboard
Minimum Qualifications (Knowledge, Skills, and Abilities)
Bilingual in Spanish and English
Excellent communication & customer service skills
Prior retail, customer service, or community engagement experience preferred
Basic computer skills, mathematical, and reading/writing skills
Organizational skills
Ability to work in a fast-paced environment
If interested, please apply by sending your resume and cover letter to teams@smallthingsphilly.org.