Join our Team!

PROGRAM MANAGER

POSITION SUMMARY  

The unique person who fills this role will enjoy collaborating with a network of people across Philly who love our spirit and posture. This person loves building something new on a strong foundation and has a demonstrated ability to test and tweak new approaches to old issues quickly. On a day-to-day basis, they are responsible for four main things:  

  1. Build on Small Things Markets as a community asset that strengthens neighborhoods.

  2. Expand and develop our poverty alleviation programs, which we call “More Than Food.

  3. Manage and develop staff across our expanding portfolio of locations and programs.

  4. Develop and implement systems and processes across programs. 

This position involves staff oversight and development, strategic planning, and direct program execution to expand reach and effectiveness. This person will ensure effective program delivery,  stakeholder engagement, impact measurement, development of processes, and maintenance of Small  Things programs. Small Things currently operates three Markets in Fairhill, Center City (Emmanuel),  and Hunting Park (House of Hope), with plans to expand. Our “More Than Food” programs must develop, including job training, internships, and resource referrals. 

PROGRAM DEVELOPMENT & MANAGEMENT 

  • Plan, design, implement, and oversee Small Things Markets to meet community needs.

  • Plan, design, implement, and expand “More Than Food” poverty alleviation programs.

  • Monitor program effectiveness, ensuring alignment with organizational goals.

  • Oversee and develop program staff.  

  • Collaborate with leadership to improve program efficiency and expand services. 

COMMUNITY & STAKEHOLDER ENGAGEMENT 

  • Build and maintain relationships with community partners, donors, volunteers, and agencies.

  • Represent the nonprofit at events, meetings, and advocacy efforts related to food security.

  • Develop outreach strategies to increase program participation and awareness.

  • Create and conduct community feedback and engagement sessions. 

OPERATIONS & LOGISTICS 

  • Oversee food distribution, inventory management, and food ordering. 

  • Create standard procedures across all programs. 

  • Ensure compliance with food safety regulations and reporting requirements.

  • Coordinate with warehouse and logistics teams to optimize food delivery operations. 

DATA & IMPACT MEASUREMENT 

  • Track program metrics for reports for funders and stakeholders. 

  • Utilize data to assess impact and identify areas for program improvement.

  • Assist in grant writing and funding proposals with program insights and success stories. 

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) 

  • Bachelor’s degree in nonprofit management, public health, social work, or a related field  (Master’s preferred). 

  • 3-5 years of experience in program management, preferably in food security or social services. • Strong project management, leadership, and problem-solving skills. 

  • Experience working with diverse communities and understanding food insecurity challenges. • Excellent communication and stakeholder engagement abilities. 

  • Bilingual Spanish/English Preferred  

  • Proficiency in reporting and basic budgeting. 

  • Knowledge of food safety regulations and nonprofit operations is a plus. 

COMPENSATION & BENEFITS 

• Salary range: (based on experience). 

• Benefits include health insurance, paid time off, and professional development opportunities.

HOW TO APPLY 

Interested candidates should submit a resume, cover letter, and references to  teams@smallthingsphilly.org .  

Small Things is an Equal Opportunity Employer, drug-free workplace, and complies with ADA  regulations, as applicable. Find out more about us at smallthingsphilly.org.  

Posting date: April 2025